Failure to comply may significantly delay processing and/or your order may be canceled. We are located in Fenton, Missouri. Exchanges for size issues are at the buyers expense. Please wait for a response with an RA# from us before returning. We no longer send out paper copies.All bats will also be new and in the original wrapper. We are an authorized dealer on each and every item we sell. In most cases we can and will fix any issues.
We try our best to avoid these situations, but they can happen. Every effort has been made to provide you with the most accurate information possible.